Terms of Service
Who We Are
These Terms of Service (“Terms”) govern your access to and use of the websites, content, products, and services provided by Jensan Scientifics, LLC dba Sciencemall-USA (“Sciencemall-USA,” “we,” “us,” or “our”), including affiliated offerings such as KennedyCoJewelry (collectively, the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
2) Changes to These Terms
We may update these Terms at any time in our sole discretion. When we do, we’ll revise the “Effective date” above. Your continued use of the Site after updates means you accept the revised Terms.
3) Eligibility & Accounts
3.1 Eligibility
You must be at least 18 years old to purchase.
3.2 Account Creation & Accuracy
Some features require an account. You agree to provide accurate, current, and complete information and to keep it updated.
3.3 Account Security
You are responsible for all activity under your account and must notify us of any unauthorized use within 1 business day of discovery.
4) Acceptable Use
You agree not to: (a) copy, scrape, or crawl the Site or its content; (b) interfere with Site operation or security; (c) use the Site for unlawful purposes; (d) infringe third-party rights; (e) attempt to reverse-engineer or access source code; or (f) use automated means to place orders or extract data.
5) Intellectual Property & Limited License
5.1 Ownership
All content—including text, photographs, graphics, logos, product images, video, and design—is owned by Jensan Scientifics, LLC dba Sciencemall-USA and/or its licensors and protected by U.S. and international IP laws.
5.2 Limited License
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial use.
5.3 Image Use Prohibition
You are not granted any license to use our images or product photos (including for marketplaces, blogs, AI training, or social media) without prior written consent. Any unauthorized use terminates this license automatically.
5.4 DMCA
If you believe content infringes your copyright, see our Section 18.
6) Product Information, Safety & Educational Use
6.1 Variability & Displays
We strive for accuracy, but specimen color/texture may vary by item and device display.
6.2 Educational Use
Many items are intended for educational demonstration with knowledgeable adult supervision.
6.3 Safety
You are responsible for safe handling, storage, and use (e.g., sharp/fragile specimens, heavy items, dust, metals, magnetism, potential radioactivity in certain collectibles). Use protective equipment as appropriate.
6.4 Compliance
You are solely responsible for complying with all applicable laws regarding possession, use, resale, import/export, and disposal. If you lack expertise to handle a product safely, do not purchase or contact us before purchasing.
7) Orders, Pricing, Taxes & Verification
- Prices, availability, and specifications may change without notice. We may limit quantities or refuse/cancel any order (e.g., suspected fraud, pricing/stock errors).
- Sales tax, duties, VAT, or import fees may apply and are your responsibility unless stated otherwise.
- We or our payment processors may require address/identity verification and may ship only to verified billing/shipping matches.
- Submitting a chargeback on a legitimate, fulfilled order may result in account suspension and collection efforts.
8) Payments
By submitting payment information, you represent you are authorized to use the selected method and authorize us and our third-party processors (e.g., Braintree, Square, PayPal) to charge it for your order. Additional processor terms may apply.
9) Shipping, Title & Risk of Loss
Title and risk of loss pass to you upon our delivery of the order to the carrier. Inspect packages upon arrival and notify the carrier and us promptly of damage. International buyers are responsible for customs clearance, import permits, and related fees.
10) Returns, Exchanges & Repairs
10.1 Policy Reference
Refer to our Returns Policy>Returns/Repairs Policy for current terms, timing, and processes.
10.2 Specimens & Custom Items
Specimens and custom/one-off items may be final sale unless we are at fault and the item is in need of repair.
10.3 Jewelry Warranty
We warrant craftsmanship at delivery and, at our option, will repair or replace items found defective due to workmanship. We do not cover normal wear, misuse, alteration, or damage from chemicals, impact, heat, ultrasonic cleaners, or other destructive processes. We warrant all jewelry is shipped without need of repair and free of defect.
10.4 RMAs & Condition
Obtain an RMA before returning an item, in original condition and with all documentation, within 2 days of receipt. Notify us and we will provide the RMA number. If you return the order without an RMA number and/or "just never pick up your item" if a signature is required and it is returned to us, we will automatically charge a 40% restocking fee when crediting your acount.
11) User Content & Reviews
If you post reviews, photos, questions, or other content (“User Content”), you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, and display that content for marketing, improvement, and Site operation. You represent you own or control the rights and that it’s lawful, accurate, and non-infringing. We may moderate or remove content at our discretion.
12) Third-Party Links & Services
The Site may link to third-party websites or use third-party services (e.g., payment processors). We are not responsible for third-party content, policies, or security. Use third-party sites and tools at your own risk.
13) No Professional Advice
Information on the Site is for general educational purposes and is not scientific, safety, legal, medical, or professional advice. You are responsible for how you use any information and products.
14) Disclaimer of Warranties
To the maximum extent permitted by law, the Site and all products and services are provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the Site will be uninterrupted, timely, secure, or error-free.
15) Limitation of Liability
To the maximum extent permitted by law, in no event will Sciencemall-USA and/or its owner, Jensan Scientifics, LLC, nor their members, managers, officers, employees, agents, or affiliates (including KennedyCoJewelry) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or relating to your use of the Site, products, or these Terms—whether based in contract, tort (including negligence), strict liability, or otherwise—even if we have been advised of the possibility of such damages. In no event will our total aggregate liability for all claims exceed the amount you actually paid to us for the product(s) giving rise to the claim. Some jurisdictions do not allow certain limitations; where prohibited, the limitations apply to the fullest extent permitted by law.
16) Indemnification
You agree to indemnify, defend, and hold harmless Sciencemall-USA, Jensan Scientifics, LLC and its affiliates from any claims, liabilities, damages, losses, and expenses (including attorneys’ fees) arising out of or related to your use of the Site or products, your violation of these Terms, or your violation of any law or third-party rights.
17) Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, embargoes, supply-chain disruptions, power or internet failures, governmental actions or government failures.
18) DMCA Policy (Copyright Complaints)
If you believe material on the Site infringes your copyright, send a DMCA notice to our designated agent with: (1) your physical or electronic signature; (2) identification of the copyrighted work; (3) identification of the infringing material and its location; (4) your contact information; (5) a statement of good-faith belief; and (6) a statement, under penalty of perjury, that the information is accurate and you are authorized to act.
Designated Agent: Jensan Scientifics, LLC, Attn: DMCA Agent, 3500 Dodge St, Ste 205, #197, Dubuque, IA 52003, Email: service@sciencemall-usa.com
Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and share information. By using the Site, you consent to our data practices as described there.
20) Governing Law; Venue
These Terms are governed by the laws of the State of Iowa, without regard to conflict-of-laws rules. Subject to our Section 21, you consent to exclusive jurisdiction and venue in the state and federal courts located in Dubuque, Iowa.
21) Arbitration & Class-Action Waiver
21.1 Binding Arbitration
Any dispute arising from or relating to these Terms or the Site will be resolved by binding, individual arbitration administered by a reputable arbitration provider (e.g., AAA) under its applicable rules. Judgment on the award may be entered in any court of competent jurisdiction.
21.2 Opt-Out
You may opt out of arbitration within 30 days of first accepting these Terms by emailing [service@sciencemall-usa.com] with your name, account email, and a clear statement that you opt out.
21.3 Small Claims
Either party may bring an individual action in small-claims court in Dubuque County, Iowa, if it qualifies.
21.4 Class-Action Waiver
Disputes must be brought only in your individual capacity and not as a plaintiff or class member in any class, consolidated, or representative action.
22) International Buyers
Importation may be restricted by your country’s laws. You are responsible for permits, customs declarations, duties, and compliance. We do not provide legal or customs advice.
23) Termination
We may suspend or terminate access to the Site (including accounts) at any time for any reason, including breach of these Terms. Upon termination, your license to use the Site ends immediately.
24) Entire Agreement; Severability; Assignment; Waiver
These Terms, together with any policies referenced (e.g., Privacy Policy, Returns/Repairs Policy), constitute the entire agreement between you and us regarding the Site and supersede prior agreements. If any provision is found unenforceable, it will be modified to the minimum extent necessary to be enforceable; the remainder remains in effect. We may assign these Terms; you may not assign them without our consent. Our failure to enforce any provision is not a waiver.
25) Contact
Jensan Scientifics, LLC dba Sciencemall-USA3500 Dodge St, Ste 205 #197
Dubuque, IA 52003, USA
Email: service@sciencemall-usa.com
Phone: 641-231-2151