No paper catalogs are available as our product line varies.
Everything is on-line.
RETURNS POLICY: We allow for returns if the customer is not satisfied with the product, up to 10 days after receiving the product. Call our 800 number for return instructions. Product must be returned in same condition it was sent.
BEGINNING JANUARY 1, 2006, there will be a 23% restocking fee on all items returned to us, that have not been approved for return. Items cannot be returned to us after 10 days of receipt, unless you inform us within that first 10 days that you intend to return it. If you intend to return an item, PLEASE CALL for an RI (return item) number before you return it. We want you to be pleased with the products you order and will work with you.
Any order not received after 90 days and not reported to us as being missing is no longer our responsibility.
New product suggestions? Please send your product ideas with a cover letter to:
Science Mall/
Attn: New Products Manager/
P.O. Box 1864/ Dubuque, IA 52004-1864
Thank you!